eastoffaro.com holidays in the eastern Algarve, Portugal 

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FAQs

 

'How do I book a villa or cottage ?'

1) Before you book...

...please check the following:

  • that your chosen house has availability for your dates (click on the 'availability calendar' button underneath the pricing information on the page of your chosen house)

  • that your chosen dates match the 'change-over' dates for the house (see in 'Further Information' on the page of your chosen house)

  • that you have read and understood '3) Booking conditions' (please read them, they are not long, boring or complicated) and '4) Our guarantee to you'

  • that you can pay in the way described in '5) How can I pay ?'.

If you have any doubts, please click here to ask us first. We can email you or call you back.

 

2) How can I book ?

You can book by email, specifying the house and the dates you would like to book, by clicking here. You will receive a reply, normally within 24 hours, confirming your booking and sending you further details.

You can book online by completing and submitting the  Booking Form. You will receive a reply by email normally within 24 hours confirming your booking and sending you further details.

 

3) Booking conditions:

  • For bookings made more than 2 months in advance of arrival, a 30% deposit is required at the time
    of booking. The remaining 70 % is payable 2 months before arrival.

  • For bookings made less than 2 months in advance of arrival, full payment is required at the time of booking.

  • Once you have submitted your booking form, your booking will be confirmed by email.

  • Your booking will remain 'confirmed' so long as the required payments are made.

  • In the case of cancellation by you, the 30 % deposit is non-refundable. Of the remaining 70 %, we
    undertake to pay back as much as we recoup in replacement bookings; that could be all 70 % or
    nothing.  We therefore advise you to cover your own risk of cancellation in your holiday insurance policy.

 

4) Our guarantee to you:

You will have the accommodation as booked and as advertised. In the unusual event that this is not possible:

  • we will inform you at the earliest possible date

  • we will offer you equivalent, alternative accommodation, or a discounted price, or a partial or total refund of your money - depending on the circumstances and your wishes.

 

5) How can I pay ?

                    Solution Graphics    

  • You can pay by credit or debit card or your PayPal account via PayPal(4% service charge).

  • If you are in the UK, you can pay by bank/internet transfer into a UK sterling bank account.

  • If your bank account is in any currency other than Sterling GBP, you can pay by bank/internet transfer into a Travelex account in your currency and we will receive the money in Sterling GBP (£5GBP service charge per payment)

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